Medical Office Administration

Courses for this A.A.S. degree program are offered day, evening, online and/or hybrid. Courses in this program are offered in 8-week and/or 16-week terms.

First Year: Fall Semester (15 Semester Hours Credit)

• ACA 111 - College Student Success
• CIS 110 - Introduction to Computers
• ENG 111 - Writing & Inquiry
• OST 131 - Keyboarding
• OST 141 - Med Office Terms I
• OST 161 - Medical Ofc Procedures

First Year: Spring Semester (15 Semester Hours Credit)

• ENG 114 - Professional Research & Reporting
• OST 142 - Medical Office Terms II
• OST 148 - Medical Ins & Billing
• OST 149 - Medical Legal Issues
• OST 164 - Office Editing

First Year: Summer Session (6 Semester Hours Credit)

• OST 136 - Word Processing
• OST 243 - Medical Office Simulation

Second Year: Fall Semester (16 Semester Hours Credit)

• ACC 120 - Prin. of Financial Acct.
• OST 247 - Procedural Coding
• OST 248 - Diagnostic Coding
• OST 263 - Healthcare Customer Relations
• HUM/ART - Humanities/Fine Arts

Second Year: Spring Semester (15 Semester Hours Credit)

• CTS 130 - Spreadsheet
• MAT 110 - Math Measurement & Literacy
• OST 286 - Professional Development
• OST 288 - Medical Office Admin Capstone
• SOC - Social/Behavioral Science

Total Semester Hours Credit: 67

Humanities/Fine Arts and Social/Behavioral Sciences courses approved for this program

Courses for this diploma program are offered day, evening, online and/or hybrid. Courses in this program are offered in 8-week and/or 16-week terms.

First Year: Fall Semester (15 Semester Hours Credit)

• ACA 111 - College Student Success
• CIS 110 - Introduction to Computers
• ENG 111 - Writing & Inquiry
• OST 131 - Keyboarding
• OST 141 - Med Office Terms I
• OST 161 - Medical Ofc Procedures

First Year: Spring Semester (15 Semester Hours Credit)

• ENG 114 - Professional Research & Reporting
• OST 142 - Medical Office Terms II
• OST 148 - Medical Ins & Billing
• OST 149 - Medical Legal Issues
• OST 164 - Office Editing

First Year: Summer Session (6 Semester Hours Credit)

• OST 136 - Word Processing
• OST 243 - Medical Office Simulation

Total Semester Hours Credit: 36

Courses for this certificate program are offered day, evening, online and/or hybrid. Courses in this program are offered in 8-week and/or 16-week terms.

First Year: Fall Semester (9 Semester Hours Credit)

• CIS 110 - Introduction to Computers
• OST 141 - Med Office Terms I
• OST 161 - Medical Ofc Procedures

First Year: Spring Semester (9 Semester Hours Credit)

• OST 142 - Medical Office Terms I
• OST 148 - Medical Ins & Billing
• OST 149 - Medical Legal Issues

Total Semester Hours Credit: 18

Upon successful completion of the Medical Office Administration program, the student should be able to

• Demonstrate ability to understand charges on encounter form and apply those charges to the patient's account.
• Demonstrate ability to accurately complete a medical insurance claim form.
• Demonstrate ability to use a medical practice management package to schedule, bill, and maintain patient records.

This curriculum prepares individuals for employment in medical and other health-care related offices. Course work will include medical terminology; information systems; office management; medical coding, billing and insurance; legal and ethical issues; and formatting and word processing. Students will learn administrative and support functions and develop skills applicable in medical environments. To effectively train Medical Office Administration professionals, the performance of certain functions is incorporated throughout the program. Students are required to demonstrate proficiency of these functions in the Medical Office Administration program. The essential functions include:

1. Critical Thinking: critical thinking ability sufficient to gather relevant information, interpret data, recognize problems, and use a process to make informed, independent decisions that show good judgment. For example, making a good decision about the best medical code needed on an insurance form after a patient has been treated.
2. Interpersonal Skills: interpersonal abilities sufficient to interact with co-workers and clients, function and contribute as part of a team, be accountable for self and others, and maintain appropriate hygiene for an office environment. For example, the ability to interact effectively with other members of a health care team.
3. Communication Skills: Students will demonstrate communication skills that include the ability to read, comprehend and analyze information; and express ideas effectively through written and oral communications. For example, the ability to communicate problems in completing a project with an instructor, or discussing a billing and coding issue with a provider.
4. Mobility: mobility that is appropriate for an office or classroom setting is needed. For example, mobile enough to sit and stand repeatedly in an office setting.
5. Motor Skills: be able to sit for extended periods of time and manual dexterity is needed for computer work/keyboarding.
6. Hearing: hearing ability to hear sounds across the classroom setting. For example, being able to hear and respond to co-workers and clients in a medical office setting.
7. Visual: visual ability to see with normal or corrected vision, tolerate working indoors in artificial light and the glare of computer screens. For example, the ability to look at a computer screen for long periods of time.
8. Tactile: ability to perform physical activities that require use of hands and arms. For example, possessing finger and manual dexterity necessary to manipulate computer and other office equipment.
9. Weight-Bearing: none.
10. Cognitive: cognitive ability to use logic and reason, attention to detail, and short-term and long-term memory skills. For example, the ability to remember a concept covered in a class in a previous week of a semester, or specific details about a patients account in the medical office setting.

EXAMPLES ARE NOT ALL INCLUSIVE.
Randolph Community College is an ADA compliant institution. The College does not discriminate on the basis of disability in the admissions process or in access to its programs, services and/or activities for qualified individuals who meet essential eligibility requirements. The College will provide reasonable accommodations for documented disabilities of individuals who are eligible to receive or participate in college programs, services and/or activities. Student Services provides a disability counselor to assist students in requesting disability related accommodations. If a student believes that he/she cannot meet one or more of the essential functions without accommodations, the student is encouraged to disclose the disability to the disability counselor as soon as possible. Students must certify the ability to meet essential functions of the curriculum by a signed statement when they begin the program.